At Cath’s Home Cleaning Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Home address

• Payment details (processed through a secure third-party payment processor)

• Any other information you choose to provide related to scheduling or service preferences

2. How We Use Your Information

We use the information we collect for purposes including:

• Scheduling and providing cleaning services

• Responding to enquiries and providing customer support

• Sending appointment confirmations, updates, and service reminders

• Processing payments and invoices

• Improving our services and customer experience

• Complying with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Trusted service providers who assist us in operating our business (e.g., payment processors, scheduling platforms)

• Law enforcement or legal authorities when required to comply with legal obligations

4. Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your personal information

• Opt out of receiving promotional communications

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can modify your browser settings to control cookies.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

Cath’s Home Cleaning Services
Email: info@cathclean.co.uk
Phone: [insert phone number]